Atlet

Success Highlights
Challenges and Opportunities
  • The IT department is constantly trying to develop its systems and infrastructure to support its employees within a growing business
  • There was a requirement for a service solution so that the service process was better controlled and automatically integrated with iScala
Epicor Solution and Services
  • Epicor iScala
  • Epicor Service Management
  • Epicor Service Connect
Benefits
  • Atlet today has better access to service information and data
  • Easily integrated with other systems and modules
  • The databases are well integrated
“…we can retrieve more data from the system. For example, it could take us up to two days to find an hour-reading from a contract or customer in the old system. Today we can access the same information in just two minutes.”
Ingegerd Hedlund, service administrator
Atlet